Frequently Asked Questions for i-Fax: United Networks' technical support department tracks the subjects of incoming email and telephone calls, so that we can provide the answers to frequently asked questions ASAP. It is our hope that these resources will save you time in fixing your problem(s). FAQs are available below:

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What is i-Fax? <Answer> Why is the admin's login ID or password wrong after installation?<Answer> Why does the serial port have no response? <Answer> What are the suggested init strings for modems?<Answer> Why cannot I send fax out? <Answer> How can I change my personal information/profile/configuration?<Answer> How can I see the TIFF Format file? <Answer> Why can I see some bad lines on the fax pages in some TIFF files? <Answer> How can I see the PDF Format file? <Answer> Why do I have problems on reading some PDF files?<Answer> Why can't I get the fax attachment in the email suddenly? <Answer> Will the fax server delete my fax pages if I don't pay? <Answer> Dose your system just support pdf format? <Answer> Can't send .txt format via Web? <Answer> Modem cannot return fax tone when pick the phone? <Answer> When I print to \\server\ifax, it can return a page for me to input fax address. But I cannot find any fax paper that I pointed to? <Answer> Is there any method to check fax in / fax out log? <Answer> Who can manager the queues? <Answer>