United Networks – Data Centre Policy (hereinafter refer to as the "Policy")

Definition

Data Centre Refers to the United Networks data centre located within United Network Solutions Limited (Data Center Office) at Unit 2, 21/F., Block B, Wah Tat Industrial Centre, No. 8 Wah Sing Street, Kwai Chung, N.T., Hong Kong mentioned in this web site http://www.unitednet.com.hk/contactus.htm .

Customer Refers to an organization that has connected to United Networks facilities or has equipment collocated at the United Networks Data Centre.

Licensed Area Refers to that portion of the Data Centre made available by United Networks to the Customer for the placement of Customer's equipment and use of the Data Centre Services.

Representatives Refers to those individuals identified in writing by the Customer on the United Networks Data Centre Access Authorization List Form.

Site Access

1) Only those Representatives identified in writing by the Customer on the United Networks Data Centre Access Authorization List Form may make request to enter the Data Centre.

2) For every Data Centre visit, a maximum of 3 persons, of whom at least one must be a Representative, may enter the Data Centre at the same time. For security reasons, all visitors (Representatives and accompanying persons) will be requested to show his/her Hong Kong ID Card or Passport for verification. He/she will be refused to enter the Data Centre if the required credentials cannot be shown.

3) United Networks reserves the right not to allow entrance to the Data Centre if the Data Centre already has too many companies performing works.

4) Customer shall deliver prior written notice to United Networks of any changes in the list of Representatives through the United Networks Data Centre Access Authorization List Form.

5) Customer and its Representatives may only enter its licensed area, unless otherwise approved and accompanied by an authorized United Networks' representative.

6) Customer has full responsibility and liability for all acts or omissions of Representatives and accompanying persons and all such acts or omissions will be attributed to Customer for all purposes, including for the purposes of determining whether Customer has breached this Policy.

7) Each Customer must ensure that the Representatives and the accompanying persons do not take any actions that Customer is prohibited from taking under this Policy.

8) Customer must provide United Networks with at least (1) one working day prior notice via e-mail any time it intends to access the United Networks Data Centre.

9) Customer must provide United Networks with at least (3) three working days prior notice any time it requires on site technical support at the United Networks Data Centre or it intends to move-in or move-out any Customer Equipment.

10) The Representatives must fill in the details for access in the United Networks Data Centre Access Form before they enter the Data Centre.

11) The Representatives and the accompanying persons must wear our visitor cards within the United Networks Data Centre.

Conduct at the Data Centre

1) The Representatives and the accompanying persons must keep its licensed area as well as United Networks Data Centre clean and tidy at all times.

2) The Representatives and the accompanying persons agree to adhere to and abide by all security and safety measures established by United Networks.

3) The Representatives and the accompanying persons must refrain from doing the following:

a) engage in any activity that is in violation of the laws or aids or assists any criminal activity while at United Networks property or in connection with the Data Centre Services;

b) misuse or abuse any United Networks' property or equipment or third party equipment;

c) make any unauthorized use of or interfere with any property or equipment of any other customer;

d) harass any individual, including United Networks personnel and representatives of other customers; and

e) use of any photographic, video, film or such other device that produces, reproduces, retains or transmits images within the premises and the licensed space.

4) Customer must not, except as otherwise agreed by United Networks,

(1) place any computer hardware or other equipment in the Licensed Area

(2) store any other combustible materials of any kind in the Licensed Area; and

(3) bring any "Prohibited Materials" (as defined below) into the Data Centre. Prohibited Materials shall include, but not limited to, the following and any similar items:

(a) Food, drink, illegal drugs and other intoxicants

(b) Tobacco products

(d) Hazardous materials

(e) Electro-magnetic devices, which could unreasonably interfere with computer and telecommunications equipment

(f) Radioactive materials

(g) Photographic or recording equipment of any kind

(h) Any other items deemed inappropriate at United Networks' sole discretion.

5) All of Customer's equipment must be installed, operated, configured and run at all times in compliance with the manufacturer's specifications, including power outlet, power consumption and clearance requirements and the applicable laws.

6) All Customer's Equipment must be put within United Networks' licensed area, and they must be either rack-mounted, or be put on United Networks' provided fixed partitions. None of Customer's equipment is allowed to stack or rest on the equipment of any other Customer;

7) All of the cables and wiring in Customer's licensed area must be neatly labeled, wrapped and tied together (if a customer fails to do so, United Networks may in its sole option neatly wrap and tie such wires and cables, and United Networks may charge the customer for performing such service);

8) Customer cannot store any illegal content on his/her server(s) or on our server(s). Otherwise, customer must bear all charge of these behaviours by other parties;

9) Customer cannot create and send any spams or attack other servers via our network. Otherwise, customer must bear all charge of these behaviours by other parties.

Electrical Power

1) Each of United Networks' standard cabinet is provisioned for 13A power consumption, and the maximum number of power sockets allowed are that previously agreed by United Networks. The Customer could only use those power sockets as assigned by United Networks.

2) It is the Customer's sole responsibility to ensure that the power provided as agreed by United Networks is sufficient to power the devices for regular use.

3) United Networks may independently inspect the power configuration of any cabinet with Customer's licensed space, at any time.

4) United Networks may direct Customer

a) to alter the power configuration of Customer's equipment;

b) to disconnect power supply to the Customer's equipment; or

c) require Customer to remove from any equipment, if United Networks considers that the continued operation of Customer's equipment:

(a) causes a threat to safety to the operations of United Networks' Data Centre or the Data Centre property;

(b) unreasonably interferes with the operations of United Networks, any other customer or any entity utilizing any portion of the Data Centre;

(d) is consuming or has consumed excessive power.

5) United Networks reserves the right to disconnect any unauthorized power connection made by Customers without notice.

6) If the Customer fails to settle any debt due, United Networks reserves the right to disconnect power connected to customer’s equipment after advice by our A/C department. And it is entitled for us to sell the related equipment at any price in such manner as it deems fit for payment of any such debt and the cost of sale shall be solely borne by the Customer.

Compensation

1) United Networks provide rental service or colocation service to customer. She has no responsibilty for maintenance of customer’s data, software and equipment (like server) …etc.

2) Customer need to do backup for his/her data regularly in order to avoid data loss due to hardware failure.

3) United Networks will NOT do any compensation for data loss due to any reason.

4) United Network will NOT do any compensation for hardware failure except accident like fire or water caused by our data center. The amount of compensation will be decided by our insurance company.

5) United Networks will NOT do any compensation for an industrial injury if customer does NOT follow our instruction to operate our facilities. Compensation for an industrial injury will be valid only due to accident caused by fault of facilities in our Data Center. The amount of compensation will be decided by our insurance company.

6) No compensation for any loss due to no power within one day due to MA.

Remarks

If Customer breaches any of the terms mentioned in this policy, United Networks reserves the rights to suspend or to disconnect the services partly or wholly, or restrict Customer or its Representatives from accessing the licensed area without incurring any liabilities or obligations.

United Networks may change this Policy from time to time and the revised Policy shall be posted at United Networks Homepage at http://www.unitednets.net. Customer is required to review United Networks' website regularly to keep itself informed of the most current version of this Policy at all times